Frequently Asked Questions

What makes Tifeka wigs different?

Every Tifeka wig is carefully sourced for exceptional quality, softness and longevity. We specialise in premium, super double drawn human hair with HD lace for a natural, luxurious finish.


Are your wigs made from 100% human hair?

Yes. All Tifeka wigs are made from 100% premium human hair and can be washed, styled and coloured with the appropriate professional care.


Can I straighten or curl my wig?

Absolutely. Our human hair wigs can be heat styled. We recommend using a heat protectant and moderate heat settings to help maintain the quality of the hair.


How long will my wig last?

With proper care, your Tifeka wig can last for years. Regular maintenance and correct storage will help preserve its beauty and longevity.


Do you offer customised wigs?

Some customisations may be available upon request. If you have specific requirements, please contact us before placing your order.


How long does shipping take?

Orders are processed within 1–3 working days. Delivery times vary depending on your location and the shipping option selected at checkout.


Do you accept returns?

Due to the nature of our products, we do not accept returns on wigs that have been worn, customised or altered. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we'll be happy to help.


How do I care for my wig?

We recommend washing your wig with sulphate-free products, allowing it to air dry where possible, and storing it on a wig stand when not in use.


How can I contact Tifeka?

You can reach us via our Contact page or email us at contact@tifeka.com. Our team aims to respond within one working day.