Shipping policy

At Tifeka, every order is carefully prepared and inspected before it leaves us. We take pride in delivering luxury hair with the highest level of care and attention.

Processing Times

All orders are processed within 1–2 business days after payment has been received and confirmed.

During new collection launches, promotional periods, or peak seasons, processing times may be slightly longer. If this happens, we will keep you informed.

Shipping Times

United Kingdom

Standard Delivery: 1–3 business days

International Orders

Estimated delivery: 5–10 business days, depending on your destination and customs processing.

Please note that delivery times are estimates only and may occasionally be affected by courier delays, customs clearance, or circumstances beyond our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

Tifeka cannot be held responsible for orders delayed, lost, or delivered to an incorrect address due to inaccurate information provided by the customer.

Lost or Delayed Parcels

If your parcel has not arrived within the expected delivery timeframe, please contact us at contact@tifeka.com and we will work with the courier to investigate your shipment.